Return & Refund Policy
We want you to love your purchase! If you’re not completely satisfied, returning your order is simple.
Return Window
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Eligible items may be returned within 35 days of purchase.
- Once your return request is approved, please make sure to ship the item(s) back within 14 days. Unfortunately, returns shipped after this period cannot be accepted.
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Refunds are issued once items are received and pass quality inspection.
What Can Be Returned
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Clothing: New, unworn, unwashed, unaltered, with original tags and hygiene stickers (if applicable).
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Shoes, Bags & Luggage: New, unused, undamaged, with original boxes and all accessories. Shoes may only be tried on clean indoor surfaces.
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Other Products: Must be in original, unused condition with all tags and packaging intact.
What Cannot Be Returned
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Final Sale items (marked on product page).
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Bodysuits, lingerie, underwear, jewelry, cosmetics, pet products, customized items, or any product marked “non-returnable.”
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Free gifts.
Return Shipping Costs
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Defective or damaged items: We cover the return shipping fee. Please keep the original packaging and contact us within 24 hours of delivery with photos of the issue.
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Other reasons (e.g., size/fit): Customer is responsible for return shipping.
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If you use a return label provided by AHA SELECTED, the $7 return shipping fee will be deducted directly from your refund.
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If you choose to ship the item back on your own, you will need to pay the full shipping cost to your selected carrier.
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Original shipping fees are non-refundable, unless the return is due to defective or damaged items.
When a Return Doesn’t Meet Requirements
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If an item does not meet our return requirements after inspection, it will not be eligible for a refund.
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In this case, we will send the item back to the original order address. A $10 reshipment fee will be applied and deducted from the refund of other eligible items in the same order (if any).
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We reserve the right to adjust this fee.
Refunds
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Refunds are issued to the original payment method within 7 business days after the returned item passes inspection.
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PayPal refunds: usually 1 business day.
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Credit/debit card refunds (via Stripe): 3–15 business days, depending on your bank.
Important Notes
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Always use the return address provided by our Customer Service team. Returns sent to the package sender’s address cannot be processed.
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Do not include items not purchased from AHA SELECTED; we cannot resend them.
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If you have any return issues, please contact us at services@ahaselected.com.